Questions & Answers

If your question isn’t answered here, please contact us.

General

What is DailyCandy?: DailyCandy is a free daily e-mail newsletter and website, the ultimate insider’s guide to what’s hot, new, and undiscovered. To learn more about us, click here.

How do I sign up?: Glad you asked. You can sign up here.

Do you send the same story to every city every day?: No. Each city edition receives a different DailyCandy story every day. This enables us to run articles about products, services, and events that are specific to each edition’s region (or, in the case of the Everywhere edition, things that are available online) — and ensures that subscribers to multiple editions never receive the same story twice.

I have a good idea for DailyCandy. Who can I tell?: We love good ideas and hearing about them from our readers. You can use our contact us page to send us your ideas. If you’re writing to us about a product (a great bag, a pair of earrings), please include a description of it. An editor will review your idea and contact you if we want to know more.

Are stories paid for?: No way. We maintain an extremely strict line between editorial and advertising. The editorial staff decides what to write about. No one can pay to be featured in a DailyCandy editorial. As much as we like diamonds, we do not accept gifts. And we do not give preferential treatment to advertisers. We write about what we like, what we think our readers will like, and what we think will create buzz.

So how do you make money?: Through advertising: banner ads and sponsored links at the top or bottom or along the side of your DailyCandy e-mails and what we call Dedicated E-mails, which we occasionally send out on behalf of our advertisers. These e-mails, which are entirely about one client’s product or service, are always clearly labeled “Dedicated E-mail.” Here’s a more detailed explanation of our editorial policies.

Are there jobs available at DailyCandy?: Check out our jobs page.

Do you offer internships?: We sometimes offer editorial/sales/tech internships on a short-term basis. Check out our jobs page.

Will you share my e-mail address or personal information with others?: Absolutely not. Rest assured that any information you give, including your e-mail address, is kept strictly confidential. For more on our privacy policy, click here.

Can I just sign up for sample sales?: No. There is no way to get DailyCandy sample sales only. Sample sale listings are just a small part of DailyCandy. We run them whenever we find sales of interest. There may be a week between sample sale items, or there may be many months. It all depends on how many quality sample sales are out there.

E-mail

I signed up but I haven’t gotten my email yet. What’s the deal?: Occassionally, DailyCandy e-mails will get blocked or marked as Junk Mail by your e-mail program. To ensure the delivery of your DailyCandy e-mail, follow these instructions for adding DailyCandy to your safe sender or whitelist.

How do I unsubscribe from one or more editions?: Modify the editions you are subscribed to on the unsubscribe page.

How do I change my e-mail address?: Visit your account page with your old e-mail address and use the form to change it to the new one. This will transfer your subscription to the new address.

Website

How can I search for an article?: You can search for an article by using our search engine. Just type in a few words, press “search”, and you’ll get a list of articles that contain those words. You can sort the results of your search by publication date or by relevance.

I forgot my password. How can I get it back?: To retrieve your password, go to the login page and click the 'Forgot Password' link.

What are cookies? And why does DailyCandy need them?: A cookie is a small piece of information that a website stores on your computer. It can’t contain viruses or anything else that might harm your computer.

Certain parts of the DailyCandy website need to know who you are, so we use a cookie to identify you. Only the website that gave you the cookie can see it, so you don’t have to worry about other sites seeing your information. Please see our Privacy Policy for more information on how we use information that you provide us.

Please see your Web browser’s help section for information on how to enable cookies.

DailyCandy Deals

What is DailyCandy Deals?: DailyCandy Deals is a listing of excellent sales and special offers that are exclusively for DailyCandy subscribers. Think 20 percent off a necklace or bag you read about on DailyCandy Everywhere. A two-for-one deal on a gadget you’ve been dying to check out. Free samples of a new lipgloss. The kind of shopping that’s impossible to resist. (In other words, just your thing.) You won’t find these offers anywhere else (that’s the whole exclusive part), and you can trust that they’re good, because they’ve been handpicked by DailyCandy editors (and no one can ever pay for that privilege).

Who can get in on the Deals?: Anyone who subscribes to an edition of DailyCandy has access to Deals. Not a DailyCandy subscriber? Why not? Sign up now.

So, just to confirm, I have to be a subscriber in order to get in on Deals?: Yep. DailyCandy Deals are exclusive for subscribers. (Don’t you feel special?)

How can I get DailyCandy Deals?: You sign up for it. They will be delivered to you, every Tuesday, just like your regular DailyCandy e-mails.

Does DailyCandy Deals charge service fees?: No way. We wouldn’t call it a Deal if you had to pay for it. (Would you?)

How often will DailyCandy Deals be updated?: Possibly every day. DailyCandy Deals will be sent to you via e-mail, but true obsessives might want to check in more often.

How long do Deals last?: The offers can be redeemed for up to a month (in most cases). But the promotional codes will only be on DailyCandy for one week, once they are off our site, we won’t give them out again. So grab it while it’s hot!

Are these paid placements?: Not unless they are labeled as such. Editor’s picks are just that — things the editors picked. We select these offers carefully and tell you only about sales we know you’ll love. (We hope you know how picky we are.)

Does that mean Dedicated Deals are paid for?: Yeah. (Someone’s gotta pay the bills!) Deals labeled Dedicated Deals are paid for by our advertisers and are clearly labeled as such. (Just like Dedicated E-mails.) Want to learn more about our editorial policy? Here’s the 411. Want to advertise on Deals? Please click here.

DailyCandy Mobile

What the heck is DailyCandy Mobile?: DailyCandy Mobile is a group of services that allow you to experience the genius of DailyCandy anytime, anywhere on your cell phone or mobile device.

What are the different ways I can use DailyCandy Mobile? I hear variety is the spice of life.: Right you are. There are two ways to use DailyCandy Mobile: You can browse our mobile website, DailyCandy ToGo, and you access to DailyCandy content from your BlackBerry home screen with our DailyCandy BlackBerry shortcut.

How much will all of this cost me? I’m not made of money, you know.: Like your regular DailyCandy e-mails, DailyCandy Mobile in all its wonderful forms is a free service — though your mobile provider’s standard messaging rates will apply.

Advertising

How can I advertise on DailyCandy?: Just click here and fill out your info. A sales representative will contact you shortly.

If I advertise on DailyCandy, does that mean I won’t be covered editorially?: No. Like any good media company, we maintain an extremely strict line between editorial and advertising. Whether you advertise with us makes no difference. We write about what we like, what we think our subscribers will like, and what we think will cause a buzz. No exceptions.

Still Have Questions?

If you’re sure that your question hasn’t been answered here, you can always contact us.

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Questions & Answers

General

E-mail

Website

DailyCandy Deals

DailyCandy Mobile

Advertising

General

E-mail

Website

DailyCandy Deals

DailyCandy Mobile

Advertising

Still Have Questions?